Privacy Policy.

This Privacy Policy applies to all users, customers, and visitors of www.handoraz.com. It governs the collection, use, disclosure, and protection of information shared while browsing, registering, or purchasing artisan-crafted products from our Website. The policy is designed in accordance with the Information Technology Act, 2000, and global e-commerce privacy standards.

We collect Personal Information (Name, Email, Mobile, Shipping Address, Purchase History) to provide our services. Payment details are never stored on our servers; they are processed securely through authorized third-party gateways. We also collect Non-Personal Information (IP address, browser type, device info) to improve your browsing experience.

Collected information is used to process orders, manage deliveries, and communicate updates. We use data to improve Website performance, prevent unauthorized transactions, and comply with legal obligations. Your data helps us tailor the Handoraz experience to your preferences.

Handoraz uses cookies to maintain user sessions, remember preferences, and analyze traffic trends. These technologies help us understand how you interact with our platform. You can disable cookies in your browser settings, though some features may then be limited.

We do not sell or rent your personal data. Information is shared only with essential partners: payment gateways for transactions, logistics partners for order fulfillment, and technology providers for hosting. All third parties are contractually bound to maintain data confidentiality.

All transactions are processed through secure, PCI-DSS compliant payment gateways. Handoraz does not store credit card, debit card, or banking details on its servers, ensuring your financial information remains private and secure.

We implement robust administrative, technical, and physical safeguards to protect your personal data against unauthorized access, loss, or misuse. While we strive for absolute security, please note that no online transmission is 100% secure.

While Handoraz showcases items that may appeal to all ages, the Website is intended for use by adults (18+). We do not knowingly collect data from children. If such data is identified, it will be deleted promptly from our systems.

You have the right to access and review your personal information, request corrections or updates, and request data deletion (subject to legal requirements). We believe in giving you full control over your personal data footprint.

Our Website may contain links to external sites. Handoraz is not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any site you visit.

Handoraz reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the Website constitutes acceptance of the revised terms. We recommend checking this page periodically.

For any concerns regarding this policy, please contact Synture Solutions Private Limited. Our registered office is located in Pune, Maharashtra, India. You can reach us at info@handoraz.com or through our contact page.