Terms of Service.

By accessing or using Handoraz (www.handoraz.com), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website. These terms govern your relationship with Synture Solutions Private Limited regarding the use of the platform.

When you create an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

We strive to display our artisan products as accurately as possible. However, because each piece is handcrafted, slight variations in color, texture, and finish are expected and celebrated as a mark of authenticity. We do not warrant that product descriptions or other content are error-free.

All prices are listed in INR and are subject to change without notice. We reserve the right to refuse or cancel any order. Payments are processed through secure third-party gateways, and we do not store your sensitive financial data.

Delivery timelines are estimates and may vary based on the artisan's location and shipping destination. Handoraz is not liable for delays caused by logistics partners or unforeseen circumstances. Please refer to our Shipping Info page for detailed policies.

Returns are accepted within the specified timeframe if the product is damaged or significantly different from the description. Due to the nature of handcrafted items, change-of-mind returns may be subject to specific conditions. Refer to our Returns Policy for full details.

All content on this website, including text, graphics, logos, and images, is the property of Handoraz or its content suppliers and is protected by international copyright laws. You may not reproduce or distribute any content without express permission.

You are prohibited from using the site for any unlawful purpose, to solicit others to perform unlawful acts, or to infringe upon our intellectual property rights. We reserve the right to terminate your use of the service for violating any of the prohibited uses.

Any comments, feedback, or suggestions you provide regarding Handoraz shall be the property of the company. We shall be under no obligation to maintain any comments in confidence or to pay compensation for any comments.

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

We reserve the right to modify these terms at any time. Changes will take effect immediately upon their posting on the website. Your continued use of the site after any changes constitutes your acceptance of the new Terms of Service.

For any questions regarding these Terms of Service, please contact us at info@handoraz.com. Our team is available to clarify any aspects of our agreement with you.